Emergency call center: 13 thousand workers at risk
The SLC CGIL warns of employment in the area of \u200b\u200bcall center outsourcing: 13 thousand jobs at risk employees work on 67mila total, for most young women in the South.
In the general framework of an economic crisis that has not spared any sector production, speech emergence seems worn. But if there is a sector that deserves more than any other to raise the alarm, is just what the call center, only a year ago there were 75 thousand people, today there are only 67mila, but others could stay home 13 thousand in the space a few months. That is, the sector is likely to vanish soon see a job in four.
ALARM EMPLOYMENT
are the data of the third report on employment in call center outsourcing, which is contracted to outside companies that operate under contract, presented by the SLC CGIL. Data to thrill not only for significant impact on employment, but also because there are no reliable estimates on the terminations of temporary work contracts, and because it affects a particularly weak section of the workforce, especially young women of the South The cost of labor is among the lowest in the private sector (-18% compared to the average in tertiary Istat), 70.5% of employees younger than 40 years with an above average level of schooling, 73.5% is concentrated in regions the South and 67.9% are female.
"A drama of employment that, in many situations, is likely to become a real social problem ' says in no uncertain terms the SLC, accusing "the deafening silence of the government, which for almost a year we ask in vain to open a table for the industry crisis," due to the overall economic climate, but also to specific problems. In particular, the union complains of unbalanced relationship between large business clients and call centers, leading to races with a maximum decrease to values \u200b\u200beven lower allocations to the low cost of contract, and the absence of an industrial policy worthy of the name for ' entire industry of telecommunications. In addition, recent government decisions contained in the decree crisis: the cuts of 10% for the Ministry of Economic Development, which the South subtracts 2.5 billion euro in the period 2011-2013, and the loss of tax incentives and benefits provided by law 407. REVIEW OF PROPOSALS
For all these reasons, the SLC CGIL is urging the executive to reconstitute the National Observatory on call centers, "experience a positive initiative that could see and compare all institutions and social actors involved and, unfortunately, later zero. To recognize forms of tax relief to companies in the sector, with specific agreements with the union, ensure the required employment and development and working in Italy commesse.E to determine the national average cost of a single table for hours employees in the services sector within the applicable Negotiable costumer care, thus prohibit the award of contracts under these thresholds.
Luigina Venturelli
Source: Unit
The SLC CGIL warns of employment in the area of \u200b\u200bcall center outsourcing: 13 thousand jobs at risk employees work on 67mila total, for most young women in the South.
In the general framework of an economic crisis that has not spared any sector production, speech emergence seems worn. But if there is a sector that deserves more than any other to raise the alarm, is just what the call center, only a year ago there were 75 thousand people, today there are only 67mila, but others could stay home 13 thousand in the space a few months. That is, the sector is likely to vanish soon see a job in four.
ALARM EMPLOYMENT
are the data of the third report on employment in call center outsourcing, which is contracted to outside companies that operate under contract, presented by the SLC CGIL. Data to thrill not only for significant impact on employment, but also because there are no reliable estimates on the terminations of temporary work contracts, and because it affects a particularly weak section of the workforce, especially young women of the South The cost of labor is among the lowest in the private sector (-18% compared to the average in tertiary Istat), 70.5% of employees younger than 40 years with an above average level of schooling, 73.5% is concentrated in regions the South and 67.9% are female.
"A drama of employment that, in many situations, is likely to become a real social problem ' says in no uncertain terms the SLC, accusing "the deafening silence of the government, which for almost a year we ask in vain to open a table for the industry crisis," due to the overall economic climate, but also to specific problems. In particular, the union complains of unbalanced relationship between large business clients and call centers, leading to races with a maximum decrease to values \u200b\u200beven lower allocations to the low cost of contract, and the absence of an industrial policy worthy of the name for ' entire industry of telecommunications. In addition, recent government decisions contained in the decree crisis: the cuts of 10% for the Ministry of Economic Development, which the South subtracts 2.5 billion euro in the period 2011-2013, and the loss of tax incentives and benefits provided by law 407. REVIEW OF PROPOSALS
For all these reasons, the SLC CGIL is urging the executive to reconstitute the National Observatory on call centers, "experience a positive initiative that could see and compare all institutions and social actors involved and, unfortunately, later zero. To recognize forms of tax relief to companies in the sector, with specific agreements with the union, ensure the required employment and development and working in Italy commesse.E to determine the national average cost of a single table for hours employees in the services sector within the applicable Negotiable costumer care, thus prohibit the award of contracts under these thresholds.
Luigina Venturelli
Source: Unit
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